What is Beautique's mission?
Beautique exists to help educate our customers and clients by embracing their individual beauty through hair and self care. "Beauty begins the moment you decide to be yourself".
Why should I buy from Beautique?
We offer you quality, top purchasing beauty. Trust us to send you only what you ordered, no substitutes without your approval. Trust us to deliver every order on time and packed professionally.
Do you have a catalog?
We do not have a paper catalog at this time but all our products are available for viewing and ordering online. Our online catalog and web site allows us to bring new products to the marketplace much faster. We update our website's New Arrivals category with new products weekly.
Shopping at Beautique will give you access to quality beauty products.
How do I create an account?
Creating an account is simple at Beautique. To create an account just click on the "create and account" link located at the top of the page. Complete the short sign-up page, select you own password and you are ready to shop. Shopping at www.BeautiqueOnlineStore.com is simple, easy, and affordable. Check our . Items that Beautique provides as a one stop shop from hair to clothing.
What is your guarantee?
We guarantee your complete 100% satisfaction. It's our goal to sell only top quality products. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Returned items may affect any discounts you may have earned.
How do I place an order?
To place an order with Beautique, add items to your shopping cart and put your order through online! If you are not comfortable ordering online, you may fax your order to us. However, fax orders will take longer to process.
Our online order system is streamlined and highly integrated, therefore the shipments go out much quicker. We ship fast shipments - same day immediate shipping
How are your items shipped?
We ship most orders via UPS or USPS. You are able to select the shipping level (UPS ground or air delivery) during the first stage of the checkout process.
Do you ship internationally?
If you would like to place an order and you live outside the USA, please email us, at Beautique3@gmail.com.
Why is there a pending charge for $1.00 on my account?
Different types of merchants, such as gas stations and online merchants, may process an authorization for $1.00 to verify that your credit card is valid. Actual charges will post based on the sales draft submitted by the merchant and may not post for up to 10 days. If we do not receive the sales draft, the charge may not post to your account. If you have further questions, we suggest you contact the merchant.
How soon are most orders shipped?
Most Internet orders are shipped within 24 hours for orders placed before 12:00 PM EST If items are in stock on non-holidays. Fax orders and all orders during peak sales periods may take an additional day(s) so please plan appropriately. Orders with higher shipping levels will be given higher priority (eg. UPS Next Day Air orders will be given priority over UPS Ground).
How do you handle back orders?
We will ship all available back orders within 14 days of invoice. There is no shipping charge on back order shipments. Orders with less than $20 back ordered items are automatically canceled. You may reorder items on your next order. All back orders are canceled after 14 days.
I can't see the categories.
The categories menu requires that you have cookies enabled. Please look on our homepage for more information on enabling cookies.
The payment page says that I have an AVS mismatched, what should I do?
AVS is a order screening system to insure the card holder against unauthorized use. The system will only approve an order being shipped to the address where you receive your credit card bill,
or to an alternate ship-to address on file with your credit card company.
If you receive an AVS (Address Verification Service) error during the checkout, you have 3 options:
1. Call you your credit card company and have them add an alternate ship-to address, this will not change where you receive your bill and is done instantly so you should be able to complete your order within a couple minutes.
2. On the payment page of the checkout process, you can select the third option "Request a Callback for Credit Card Info" and then complete your order. We will phone you for your credit card information.
3 Or you can simply email us, and we will call you take your credit card info and process your order for you overthe phone.
Help, I can't get my order to go through.
If you are having problems getting your order to go through, please contact us at contact your credit cardcompany.